Privacy Policy

Effective Date: November 5, 2025

At Chatt Fix LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our repair services.

We collect information that you voluntarily provide to us, such as:

• Name, email address, and phone number (for communication and repair updates)
   
• Device information (console or electronic details for repair service)
   
• Shipping or billing address (for mail-in repairs and return delivery)
   

We do not collect financial data directly on our site; all payments are processed securely through our payment providers.

We use your information to:

• Process and manage repair orders
   
• Communicate about estimates, updates, and service status
   
• Improve our website and customer experience
   
• Send optional promotional emails (you can unsubscribe anytime)
   

We do not sell, rent, or trade your information.

Your data may be shared only with:

• Trusted service partners (e.g., payment processors, shipping carriers)
   
• Law enforcement if required by law
   

We retain repair records and communication logs for as long as needed to fulfill warranty obligations or comply with legal requirements.

We use SSL encryption and secure servers to protect your data. Our contact forms are protected by Google reCAPTCHA, and the Google Privacy Policy and Terms of Service apply.

You can request to:

• Access, correct, or delete your information
   
• Opt out of marketing emails at any time
   

To exercise these rights, contact us at info@chattfix.tech.

Our website may use cookies to analyze site traffic and improve user experience. You can disable cookies in your browser settings.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us:

Chatt Fix LLC

4320 Ringgold Road STE 104

East Ridge, Tennessee 37412, United States

📧 info@chattfix.tech